Help Center
Everything you need to know about the Aston Rider Kit.
Does the KAR fit my bike?
Your bike must have a gap of between 2in to 4.8in at the engine location. This space is “Where the leg of the bike goes”.
With the Aston Rider Kit, wheel size doesn’t matter!
The KAR adapts to all types of bikes, no matter the size or shape.
Do you have any doubts that the kit adapts to your bike?
Send us a photo of your bike
Warranty
When purchasing your KAR, you have a guarantee, we explain below:
1. This warranty covers all electrical parts of the system against manufacturing defects (for example, if the system does not correspond to the product description of your purchase or does not correspond to the product publication).
2. Warranty claims must be made directly to Aston Rider
3. During the warranty period, Aston Rider will replace or repair products found to be defective. If replacement or repair is excessive or impossible, or if it is impossible to make delivery within a reasonable time, you have the right to request a price reduction or demand dissolution of the sales contract.
4. The warranty does not cover incorrect assembly or installation of the product by the user; inappropriate or negligent use, operation or transformation of the product; maintenance contrary to the product maintenance instructions (for example, and if applicable, lack of battery maintenance); normal wear and tear; defects inherent to the normal useful life or useful life of the product, such as a discharged battery that can be replaced by the consumer; damage or defects due to accidents.
12 months
KAR warranty
6 months
Battery warranty
Shippings
Do I have to go look for it or will they send it to me?
1. IMPORTANT! We do not send battery for international purchases, we only send the kit with battery within the USA.
2. You can purchase the kit with shipping, direct to your location. We deliver in USA with USPS and UPS, and all the globe with DHL and UPS. Keep in mind that the shipping value is separate and can be paid on checkout.
3. It is important that you take into account the manufacturing time of the KAR. This can take up to 2 business days (usually same day shipping) from the moment we receive your order.
4. When your KAR is ready to ship, we will contact you to inform you about the method and its follow-up.
5. The KAR is ready to mount. You literally take the KAR out of the box, mount it on your bike, and go for a ride (as we sent you the battery half charged).
Preventive Maintenance
The best way to take care of your kit.
With Aston Rider the maintenance of your kit is very simple. At any time and in any place, for any questions that arise, just write us. A specialized advisor will be happy to help you with any problem. We also give you a free service 6 months after your purchase .. Yes, free, as if you bought a car, but 10 times cheaper!
Free Maintenance
After 6 months, the first maintenance is free.
Accessories for your e-Bike
Handlebar Throttle (optional)
Finger: If pedaling assistance isn’t your thing, opt for a handlebar throttle. This accelerator is similar to the quadricycles and is super comfortable.
Display (optional)
LED: This screen has 3 assistance modes and battery charge indicator.
LCD: This screen has 5 assistance modes, battery charge indicator, real-time speedometer, travel time, odometer, voltage indicator and USB charger to connect your cell phone.
External charging cable (optional)
Now it is easier to move with your KAR. You can load your kit anywhere. Just take the battery out of it and take it wherever you want. This external charging cable is the connector that links the charger cable to the standard plug on the removable battery.
Informational Videos
Find all our videos on the Aston Rider YouTube channel.
Frequent questions
It will depend on several factors, such as average speed, terrain inclination, etc. In general, using it in pedal-assisted mode you will get from 8-10km and up to 30km with an expanded battery.
Of course! It does not affect or take up folding space. Also, because it weighs less than 3 kilos, it does not require any effort.
Fully insured! We have options for different battery storage capacities, handlebar throttles and displays. Giving greater travel distance per recharge and comfort on your trips.
It is not necessary to maintain pedaling, if you use a throttle on the handlebars, this is an optional accessory.
Of course! You disassemble it from your previous bicycle, and perform the same installation on the new bicycle. It can practically be installed on 99.9%, most bicycles.
The kit installs in minutes quite easily. Does not require electrical knowledge. You may need some common tools such as a pipe wrench, pliers, and scissors.
The included charger has a battery charge status indicator. Also, if you have an accelerator on the handlebars or a screen you can know the battery charge in real time.
No! It is easily installed without disassembling any part of the bicycle.
The Aston Rider Kits are prepared for different speeds, you must consult your local regulations for the safe use of electric vehicles.
You can come to our nearest location and enjoy a Test Drive of our kit.
The KAR goes on almost any bicycle, of any type. Other kits require changing the wheel and require it to be special for each ride. Plus, our patented kit is very discreet, lightweight, and powerful. The kits on the market are heavy, expensive and low performance.
We can carry out the installation, with an additional cost. Consult +1 786 261 1739 for more information.
The kit, without the (additional) accelerator accessory, works as a Pedaling Assistant. This means that the motor will turn on when it detects that you are pedaling. And it will help you automatically, it will also decelerate when it detects that you stop pedaling.
Yeah! With the manual coupling, in seconds you can remove the motor from the wheel drive and reconnect it whenever you want.
Yeah! You can remove the battery at any time and charge it externally, for this you will require the external battery charger cable accessory.
The engine is sealed and does not need servicing. Although, when purchasing your KAR we give you a free service after 6 months!
To see our videos Click here!